We obtain background data about client’s objectives, plans, operations and people in the areas relevant to the problem. Our consultants find out our client’s business, what are the strengths and weaknesses, the opportunities and threats facing the business. From our experience, we review previous attempts made by our client to solve this problem, and if the attempts were unsuccessful, why and how did it fail.
Our technical review provides credible information regarding any signs of a problem that might put your investment at risk. You may need to know whether the problems are related to administrative, personnel, financial, market or product difficulties and how the problems can be solved.
The most important long-term consideration in obtaining optimum economic impact for your technology choices is the intelligent management of your distributed computing environment. Accenttech’s technical review services ensure that your technology environment is maintained at the highest level of operation and productivity.
We ensure that everyone involved in the project has a clear idea of the scope of the project underway, the estimated cost, and understands how the project will progress, be evaluated and re-estimated if required. We employ the implementation and problem resolution project management procedures.
· Project Planning – Led by a project manager who serves as the single point of contact, the account management team sets project goals and follows a stepped planning process to sequence service delivery.
· Change Management – Our change control procedure gives project managers the flexibility to adapt to change without compromising the project’s systematic progress.
· Issue Management – Accenttech’s issue escalation process is integrated into every project so that clients know exactly who to call based on situational circumstances.
· Subcontractor Management – When additional resources are needed to meet project requirements, we select and manage subcontractor accountability and performance levels, and train them in Accenttech’s customer satisfaction methodologies.
· Quality Assurance – From performance testing to follow-up calls and end-user surveys, we make sure that our services meet your expectations, provide value and result in a high degree of customer satisfaction.